Client Services

Decision Support's award-winning Client Services team is available from 8:00am to 6:00pm Eastern time to support the use of our Ad-Hoc Reporting & Data Integration products.  In addition to our telephone support, we encourage our customers to make use of the following self-service resources:

  • Training - Details on the customized, onsite training services we offer in conjunction with our products.
  • Knowledge Base - Contains hundreds of tips and tricks from our Client Services files.
  • Product Updates - The latest versions of our software are posted here for immediate access by our customers.
  • Release Notes - Documentation regarding the latest enhancements included in our software.

Please contact our Client Services team directly at 704-845-1000 or via email using if we can be of assistance in any way.